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FREQUENTLY ASKED QUESTIONS
Q: Is the silver seen inside the wick lead?
No, it's zinc.
Q: How do gel and wax burn time compare?
Gel candles burn up to five times longer than wax candles.
Q: Is the smoke harmful to your health?
Gel candles burn smoke-free and are not harmful to your health.
Q: What is the gel made of?
The gel is made of specially selected and processed mineral oil. They are gelled with copolymers that give them a transparent rubbery texture.
Q: Do you make your own gel?
No, we purchase our gel from the only authorized manufacturer, Penreco. Penreco has a patent on the gel and is the only authorized manufacturer of this product in the United States. Many have tried to duplicate their product illegally and have produced dangerous and unstable gels.
Q: Will the gel be damaged in extremely hot or cold environments, like Florida or Alaska?
No, the gel is highly resistant to extreme temperatures.
Q: Are the gel candles refillable?
The majority of our candles are refillable. Once they have been burned, you can place refills in the center and use them over and over again. The ability to use them forever makes them the ideal gift or home accent.
Q: Where can I purchase refills?
Gel refills can be purchased thru Candle In The Wind to match the existing gel color you have.
Q: Are your candles machine made?
All of our candles are individually designed and hand made in the USA. No two candles are exactly alike. |
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